Contacts

Contact Us

Contact form

Contact Us


Visiting and mailing address

Vitec Raisoft Oy
iPark
Vaasantie 6 C
67100 Kokkola
Finland

VAT number: FI16159825

 

Phone numbers and opening hours

Phone: +358 207 789 567
The office and switchboard are open on weekdays from 9 AM to 3 PM.

 

E-mail

  • info@raisoft.com  Please do not send support request to this address
  • Support email: support@raisoft.com

  • Data protection officer: dataprotectionofficer@raisoft.com

  • Personal e-mail address to all Vitec Raisoft employees: firstname.surname@vitecsoftware.com

 

Billing Information

NOTE! The invoice must also state Vitec Raisoft Oy's official address (visiting address): 
Vaasantie 6C, 67100 Kokkola, Finland 

The seller's and Vitec Raisoft’s (FI16159825) VAT number and mention of VAT treatment must be visible on the invoice. 

E-invoices

E-invoice address: 003716159825
Operator:
Maventa (003721291126)
Operator ID, when sending from bank network: DABAFIHH*
*In case your e-invoicing system cannot send invoices to Maventa-operator you can use this operator ID.

Reception of invoices via e-mail by the scanning service

Please remember, this address is only for invoices.
Invoices must be sent as email attachments in PDF format. If the invoice contains attachment pages, they must be
included in same file with the actual invoice.

The address for the e-mail invoices: 16159825@scan.netvisor.fi

  • You can send multiple invoices in a single email as long each invoice with its attachment pages are in a separate PDF-file. Each file must have a different name.
  • A single e-mail must not exceed 5MB.
  • PDF files must be genuine PDF files (PDF version 1.3 or newer).
  • PDF invoices must not be locked or encrypted with a password.
  • Document size must not exceed 210 x 297 mm.
  • Valid characters for the attachment name are common signs, a-z,A-Z, 0-9, please do not use special characters when you name the attachments.


Scanning service for paper invoices

Both the invoice and the envelope must contain complete scanning address information to ensure quick and reliable delivery.

Vitec Raisoft Oy
16159825
PL 100
80020 Kollektor Scan

  • Please do not send any other material except invoices to scan address. All material are read automatically to our accounts payable system and other material (for example receipts, business gifts, credit cards or entrance tickets) does not reach their recipient through this address.
  • To achieve the best outcome for automatically identified invoices please use only black text on white background.
  • While using scanning service please do not use rivets.

Contact Us


Visiting and mailing address

Vitec Raisoft Oy
iPark
Vaasantie 6 C
67100 Kokkola
Finland

VAT number: FI16159825

 

Phone numbers and opening hours

Phone: +358 207 789 567
The office and switchboard are open on weekdays from 9 AM to 3 PM.

 

E-mail

  • info@raisoft.com  Please do not send support request to this address
  • Support email: support@raisoft.com

  • Data protection officer: dataprotectionofficer@raisoft.com

  • Personal e-mail address to all Vitec Raisoft employees: firstname.surname@vitecsoftware.com

 

Billing Information

NOTE! The invoice must also state Vitec Raisoft Oy's official address (visiting address): 
Vaasantie 6C, 67100 Kokkola, Finland 

The seller's and Vitec Raisoft’s (FI16159825) VAT number and mention of VAT treatment must be visible on the invoice. 

E-invoices

E-invoice address: 003716159825
Operator:
Maventa (003721291126)
Operator ID, when sending from bank network: DABAFIHH*
*In case your e-invoicing system cannot send invoices to Maventa-operator you can use this operator ID.

Reception of invoices via e-mail by the scanning service

Please remember, this address is only for invoices.
Invoices must be sent as email attachments in PDF format. If the invoice contains attachment pages, they must be
included in same file with the actual invoice.

The address for the e-mail invoices: 16159825@scan.netvisor.fi

  • You can send multiple invoices in a single email as long each invoice with its attachment pages are in a separate PDF-file. Each file must have a different name.
  • A single e-mail must not exceed 5MB.
  • PDF files must be genuine PDF files (PDF version 1.3 or newer).
  • PDF invoices must not be locked or encrypted with a password.
  • Document size must not exceed 210 x 297 mm.
  • Valid characters for the attachment name are common signs, a-z,A-Z, 0-9, please do not use special characters when you name the attachments.


Scanning service for paper invoices

Both the invoice and the envelope must contain complete scanning address information to ensure quick and reliable delivery.

Vitec Raisoft Oy
16159825
PL 100
80020 Kollektor Scan

  • Please do not send any other material except invoices to scan address. All material are read automatically to our accounts payable system and other material (for example receipts, business gifts, credit cards or entrance tickets) does not reach their recipient through this address.
  • To achieve the best outcome for automatically identified invoices please use only black text on white background.
  • While using scanning service please do not use rivets.

Customer Service

Personal e-mail address: firstname.surname@vitecsoftware.com

Vincent Gleviczky

Chief Customer Officer

+358 45 859 0773

Lawrence Smith

Area Manager

+358 40 663 4650

Stella Pon-Onnela

Area Manager

+358 400 50 6749

Management Team

Personal e-mail address: firstname.surname@vitecsoftware.com

Niklas Kankkonen

CEO

+358 40 922 4321

Marianne Möller

Chief Financial Officer

+358 40 654 6202

Minna Wentus

Chief Business Operations

+358 40 743 9555

Markus Ketola

Quality and Development Manager

+358 50 598 2046

Miikka Puumala

Chief Development Officer

+358 400 482 217

Johan Boholm

Director of Communications

+358 40 718 9566

Jan Finell

Chief Product Officer

+358 41 549 41 85